Reliable & Cost Effective
Service

The mission of the Muscle Shoals Water and Wastewater Board is to serve all its customers with outstanding service by providing reliable and cost-effective water and wastewater services in accordance with best practices.

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Emergency Contact Available 24/7

In the event of an emergency, we have personnel on stand-by to receive your call:

(256) 386-9260

Contact Us

Click the link below to get more contact information and directions.

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What We Do

Water Treatment Process

The Muscle Shoals Water and Wastewater Department supplies drinking water to residents from its surface water treatment plant located on Wilson Lake.

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Wastewater Treatment Process

Wastewater is processed through the water treatment plant using activated sludge.
Click the link below to learn more!

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Water & Sewage Requirements

Rules and regulations regarding water and sewer services are provided in downloadable format for your convenience.

Review Requirements

Rate Structure

Description of the water and sewer rates are provided by following the download link below.

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Consumer Confidence Report

Review the Consumer Confidence report for 2019.

Review Confidence Report

Phone: (256 ) 386-9260
Fax: (256) 386-9261
Address: 2001 Wildwood Street, Muscle Shoals, AL 35661

Monthly Board Meetings

Muscle Shoals Water and Wastewater board meetings are held monthly in the MSUB Board Offices on every third Thursday at 5pm.

Board Members

Kevin Self, Chairman – July, 2022 
Joe Underwood, Vice-Chairman – July, 2023 
Donna Ricks, Secretary-Treasurer – July, 2024 
William Smith, Member – July, 2020 
Tyrus Mansell, Member – July, 2021

Conservation/Trivia

    • The average five-minute shower requires 25 – 50 gallons of water.
    • It takes 2 gallons of water to brush your teeth.
    • Each individual uses about 123 gallons of water daily.
    • A person can live more than a month without food, but can only last about one week without water, depending on the conditions.
    • The first water pipes in the United States were made from charred bored logs.
    • An automatic dishwasher uses 9 – 12 gallons of water to wash dishes compared to 20 gallons if you hand wash them.
    • When it rains one inch, you get 27,000 gallons of water per acre.
    • A constantly running toilet can waste up 200 gallons of water daily.