Reliable & Cost Effective
Service

The mission of the Muscle Shoals Water and Wastewater Board is to serve all its customers with outstanding service by providing reliable and cost-effective water and wastewater services in accordance with best practices.

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Emergency Contact Available 24/7

In the event of an emergency, we have personnel on stand-by to receive your call:

(256) 386-9260

Contact Us

Click the link below to get more contact information and directions.

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What We Do

Water Treatment Process

The Muscle Shoals Water and Wastewater Department supplies drinking water to residents from its surface water treatment plant located on Wilson Lake.

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Wastewater Treatment Process

Wastewater is processed through the water treatment plant using activated sludge.
Click the link below to learn more!

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Water & Sewage Requirements

Rules and regulations regarding water and sewer services are provided in downloadable format for your convenience.

Review Requirements

Rate Structure

Description of the water and sewer rates are provided by following the download link below.

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Consumer Confidence Report

Review the Consumer Confidence report for 2023. Click here for Archived reports.

Review 2023 Confidence Report

SPECIAL NOTICE TO OUR CUSTOMERS CONCERNING PFAS

In our efforts to inform our customers about the presence of “forever chemicals” (also known as PFAS), in the
Muscle Shoals Utilities Board water supply, we have actively tested and reported the presence of these
chemicals. The EPA has recommended that water systems that measure levels of PFOS and PFOA at amounts
that are higher than the current EPA 2022 Health Advisory inform their customers to take action to reduce the
chemicals in their drinking water. In conjunction with ADEM, we have monitored the levels of these chemicals
in the Tennessee River which serves as the source of our drinking water. The Muscle Shoals Utilities Board is
taking action to install treatment technologies to reduce the PFAS contaminants in our drinking water to a safe
level consistent with the EPA’s Health Advisory.

PFAS Evaluation Information

March 2023 - New EPA Proposed PFAS National Primary Drinking Water Regulation

New EPA Proposed PFAS National Primary Drinking Water Regulation Read More

EPA Fact Sheet for Communities

Drinking Water Health Advisories for PFAS Fact Sheet for Communities
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ADEM State-Wide PFAS Sampling Report

PFAS detections at wells and treatment plants
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American Water Works Association Statement on PFAS

AWWA statement on proposed PFAS drinking water standards
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Phone: (256 ) 386-9260
Fax: (256) 386-9261
Address: 2001 Wildwood Street, Muscle Shoals, AL 35661

Monthly Board Meetings

Muscle Shoals Water and Wastewater board meetings are held monthly in the MSUB Board Offices on every third Thursday at 5pm.

Board Members

Tyrus Mansell, Chairman - July 2027
Kevin Self, Vice-Chair- July 2028
Joe Underwood, Member - July 2029
Donna Ricks, Member - July 2024 
Waylon Huguley, Member - July 2026

Conservation/Trivia

    • The average five-minute shower requires 25 – 50 gallons of water.
    • It takes 2 gallons of water to brush your teeth.
    • Each individual uses about 123 gallons of water daily.
    • A person can live more than a month without food, but can only last about one week without water, depending on the conditions.
    • The first water pipes in the United States were made from charred bored logs.
    • An automatic dishwasher uses 9 – 12 gallons of water to wash dishes compared to 20 gallons if you hand wash them.
    • When it rains one inch, you get 27,000 gallons of water per acre.
    • A constantly running toilet can waste up 200 gallons of water daily.