Reliable & Cost Effective
Service

The mission of the Muscle Shoals Water and Wastewater Board is to serve all its customers with outstanding service by providing reliable and cost-effective water and wastewater services in accordance with best practices.

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Emergency Contact Available 24/7

In the event of an emergency, we have personnel on stand-by to receive your call:

(256) 386-9260

Contact Us

Click the link below to get more contact information and directions.

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April 10, 2024 - EPA Finalizes PFAS National Primary Drinking Water Regulation

For more information, see the PFAS Evaluation Information section below, or click here for the press release.

What We Do

Water Treatment Process

The Muscle Shoals Water and Wastewater Department supplies drinking water to residents from its surface water treatment plant located on Wilson Lake.

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Wastewater Treatment Process

Wastewater is processed through the water treatment plant using activated sludge.
Click the link below to learn more!

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Water & Sewage Requirements

Rules and regulations regarding water and sewer services are provided in downloadable format for your convenience.

Review Requirements

Rate Structure

Description of the water and sewer rates are provided by following the download link below.

Download Rates

Consumer Confidence Report

Review the Consumer Confidence report for 2025. Click here for Archived reports.

Review 2025 Confidence Report

SPECIAL NOTICE TO OUR CUSTOMERS CONCERNING PFAS

In our efforts to inform our customers about the presence of “forever chemicals” (also known as PFAS), in the Muscle Shoals Utilities Board water supply, we have actively tested and reported the presence of these chemicals.  In conjunction with ADEM, we have monitored the levels of these chemicals in the Tennessee River which serves as the source of our drinking water.  The Muscle Shoals Utilities Board is taking action to install treatment technologies to reduce the PFAS contaminants in our drinking water to a safe level consistent with the EPA’s Health Advisory.  Please see the links listed below for more information regarding PFAS in drinking water and what the Muscle Shoals Utilities Board is doing about PFAS in drinking water.  Thank you.

PFAS Evaluation Information

EPA Finalizes PFAS National Primary Drinking Water Regulation

Environmental Protection Agency (EPA) formally announced its final National Primary Drinking Water Regulation (NPDWR) for six PFAS Read More

Per- and Polyfluoroalkyl Substances (PFAS)

Final PFAS National Primary Drinking Water Regulation Read More

ADEM State-Wide PFAS Sampling Report

PFAS detections at wells and treatment plants
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American Water Works Association Statement on PFAS

AWWA statement on proposed PFAS drinking water standards
Read More

InMotion Hosting

Phone: (256 ) 386-9260
Fax: (256) 386-9261
Address: 2001 Wildwood Street, Muscle Shoals, AL 35661

Monthly Board Meetings

Muscle Shoals Water and Wastewater board meetings are held monthly in the MSUB Board Offices on every third Thursday at 5pm.

Board Members

Tyrus Mansell, Member - July 2027
Keith Murphy, Member - July 2028
Joe Underwood, Chair - July 2029
Donna Ricks, Vice-Chair - July 2030 
Waylon Huguley, Member - July 2026

Conservation/Trivia

    • The average five-minute shower requires 25 – 50 gallons of water.
    • It takes 2 gallons of water to brush your teeth.
    • Each individual uses about 123 gallons of water daily.
    • A person can live more than a month without food, but can only last about one week without water, depending on the conditions.
    • The first water pipes in the United States were made from charred bored logs.
    • An automatic dishwasher uses 9 – 12 gallons of water to wash dishes compared to 20 gallons if you hand wash them.
    • When it rains one inch, you get 27,000 gallons of water per acre.
    • A constantly running toilet can waste up 200 gallons of water daily.