How to Turn Your Water Off at the Meter
The image on this page is a quarter turn valve. Turn the valve such that the top is in line with the meter and service line for ‘ON’. For ‘OFF’, turn the valve across the service line (with the locking ears aligned). Caution: Do not turn this valve with excessive force. This could damage the valve, resulting in replacement charges to the customer.
If you suspect you have a leak, make sure everything is turned off then watch this small triangle to determine if water is going through the meter. Even the smallest leak or flow of water through the meter will cause this indicator to turn, often when no movement is visible on the large dial.